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Privacy Policy


Last Updated: [28/05/2025]

1. Introduction

Welcome to One Gateway Online Pvt Ltd ("OGO", "we", "our", or "us"). We are committed to protecting your privacy and ensuring your personal data is handled securely and responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information across our websites and services, including www.onegate.co.in, CrediGate, HelpGate, WishGate, TourGate, and future portals under the OGO umbrella.

2. Information We Collect

We collect the following types of data:

a. Personal Information

  • Name, email, phone number
  • Government ID (if applicable)
  • Payment & billing info (when making transactions)

b. Usage Data

  • IP address, browser type, pages visited, time spent, and interaction patterns

c. Cookies & Tracking Data

See our Cookie Policy

3. How We Use Your Data

We use your data to:

  • Provide and personalize our services
  • Communicate with you (support, updates, offers)
  • Improve platform performance and UX
  • Process payments or transactions
  • Comply with legal obligations

4. Data Sharing & Disclosure

We do not sell your personal data. We may share it with:

  • Trusted partners (for payments, cloud hosting, analytics)
  • Government authorities (only when required by law)
  • Affiliate portals within the OneGate network

All third parties follow strict confidentiality agreements.

5. Your Rights

You have the right to:

  • Access the data we hold about you
  • Request correction or deletion
  • Withdraw consent
  • Lodge a complaint with a data protection authority

To exercise these rights, contact: privacy@onegate.co.in

6. Data Security

We implement industry-standard security (SSL, encryption, secure hosting) to protect your information. However, no method is 100% secure online.

7. Retention Policy

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be reflected on this page with a revised effective date.

10. Contact Us

One Gateway Online Pvt Ltd

📍 A-44, Sushil Marg, Block A, Industrial Area, Sector 62, Noida, UP 201309, India

📧 Email: privacy@onegate.co.in